Rapid response

QuickHelp

Immediate IT help with no paperwork — on-site in Prague and the surrounding area within 60 minutes.

How it works

Help within 30 minutes of calling

Prepare a list of issues

Note down symptoms and what isn't working — it helps us diagnose faster.

Call us

Call 241 400 026 and describe the situation. Give us your contact details.

Proposed solution within 30 minutes

Within 30 minutes of your call you'll receive a proposed solution — by phone or e-mail.

On-site within 60 minutes

If the situation requires physical presence, we'll arrive in Prague and surroundings within 60 minutes (subject to availability).

What we fix

Typical QuickHelp cases

System crashes

Crashed OS, won't boot, or running extremely slowly? We'll come and fix it.

E-mail outages

Messages won't send, server not responding — we'll get your communication back on track.

Viruses & spam

Spam flooding your inbox or suspicious system behaviour? We'll clean and secure it.

Inaccessible data

Deleted files, damaged drives — we'll perform data recovery on available media.

Printer issues

Stuck print queue, broken drivers — we'll get your printer working again.

Slow network

Connection drops, slow transfers — we'll diagnose and fix your infrastructure.

Pricing

Transparent pricing, no surprises

QuickHelp rates

Phone / e-mail support You set the price
On-site visit + first hour 1,500 CZK
Each subsequent hour 480–990 CZK
Exact rate communicated by the technician within the first hour based on the nature of the work.
If we can't fix it, you pay nothing.

Need help right now?

Call us — we'll respond within 30 minutes.

📞 241 400 026 Send a message