Fast, documented resolution of your IT problems — within agreed response times.
Every issue is immediately logged, assessed by severity and assigned for resolution.
Detailed root cause analysis and fast resolution aimed at preventing recurrence.
Issues, their frequency, severity and impact are documented, with approved solutions added to the knowledge base.
A Trias Consulting specialist present at your location — for companies requiring physical support presence.
Web application for submitting requests, tracking status and remote system administration.
Requests submitted online, resolved on-site. The most flexible option.
We'll prepare a tailored quote for you.